Recover the account you have
You see a notice that this address is taken. An earlier account usually sits behind it. Star Casino allows one account per player, so recovering that one is the fix.
We ask for your details once and explain each check before it happens, so nothing comes as a surprise.
Account setup
Below, the steps follow the sign-up exactly as it appears on screen.
Find the sign-up button at the top of the home page. Press it once and wait for the form to open before you do anything else.
Your email address becomes your login, and the password you set protects it. Keep both somewhere safe, because a reset link for getting back in goes to that address.
Your name, date of birth and address must match your identity document exactly. Check the document first, then accept the terms and confirm you are 18+.
Fewer delays later
Our Curaçao licence asks us to confirm each player's identity before money leaves the account, and checks usually take eighteen hours.
| Document | What it confirms |
|---|---|
| Proof of identity | Your identity and date of birth · At the latest before first withdrawal |
| Proof of address | Your residential address in Australia · Same time as proof of identity |
| Payment method confirmation | You own the payment method used · First time you use a method |
Read this before you start the sign-up, or when you are choosing a device and country.
You are about to pick a country and a currency, and those choices are hard to change once the account exists. Choose Australia and A$ so your balance, deposits and payouts all use the same money. Your account is also tied to one person, because each player may hold only one account and duplicates get closed. Star Casino N.V. runs this site under licence OGL/2009/4142/161 from the Gaming Control Board Curaçao, so the terms you accept come from a licensed operator. Take a minute to read them before you agree.
You may start on a phone during a commute and finish on a laptop later. Star Casino has apps for iOS and Android, and the mobile browser works as well. Read the terms on the screen in front of you, then accept them and confirm your legal age before you leave. Open the confirmation email on the device you check most often, since that link confirms your address. Once the account exists, the same email address and password open it on a computer too.
Once your account is open, the first days bring a document check. That licence comes from the Gaming Control Board Curaçao, which requires these checks. Send a Proof of identity, a Proof of address and a Payment method confirmation. Identity documents are checked before your first withdrawal at the latest, and the review can take 18 hours. The welcome offer follows registration, so pick it in the cashier when you make your first deposit from A$10. Deposit limits and self-exclusion periods are available from day one. Call the National Gambling Helpline on 1800 858 858 any hour.
Have these items within reach before you begin, so the form does not stall halfway.
Three common stops
You will have found your stop and fixed it on the account you already started.
You see a notice that this address is taken. An earlier account usually sits behind it. Star Casino allows one account per player, so recovering that one is the fix.
A notice says your country or age is not accepted. The form compares your country and date of birth with what the site accepts, so a mismatch stops the sign-up.
Your sign-up stops when the date of birth or address differs from your Documents. The field named in the notice usually holds a swapped day and month or an old address.
Know your answer first
Plain answers are how we work, so you should know the outcome before you start.
| Condition | At Star Casino |
|---|---|
| Minimum age | 18+ only |
| Where you live | Residents of Australia |
| Accounts per person | One account only |
| Personal details | Exactly as in your identity document |
| Account currency | Australian dollars, shown as A$ |
| First deposit | From A$10 |
First deposit
Your first deposit can be as little as A$10, and the methods below are the ones this casino takes.
| Payment methods | Minimum deposit | Ceiling per payout | Cash arrives |
|---|---|---|---|
| Maestro | A$10 | A$79,300 | Usually 65 hours |
| Neteller | A$10 | A$79,300 | Paid within 24 minutes |
| Google Pay | A$10 | A$79,300 | Withdrawals within 24 minutes |
| Paysafecard | A$10 | A$79,300 | Paid within 24 minutes |
| Visa | A$10 | A$79,300 | Usually 65 hours |
| Jeton | A$10 | A$79,300 | Paid within 24 minutes |
| PayID | A$10 | A$79,300 | Withdrawals within 24 minutes |
| Apple Pay | A$10 | A$79,300 | Usually 24 minutes |
| Mastercard | A$20 | A$79,300 | Paid within 65 hours |
Extra to play
The welcome offer becomes available once registration is complete, and you pick it in the cashier when you deposit.
For new players
177% Plus up to A$410 + 119 free rounds
Deposit from A$10 and choose it in the cashier. It matches 177% up to A$410 with 119 free spins. Wagering is 35x within 21 days.
Get bonus18+ · Gambling can be addictive, so set a budget and play responsibly.
Weekend players
25 spins
Deposit at least A$20 on weekends, choosing the offer in the cashier. It brings 25 free spins, which carry 35x wagering and last 3 days.
Grab offer18+ · Gambling can be addictive, so set a budget and play responsibly.
Weekend top-ups
60% Up to A$120 total
Weekend deposits from A$10 in the cashier bring a 60% match up to A$120. Its wagering is 35x, valid for 3 days.
Claim offer18+ · Gambling can be addictive, so set a budget and play responsibly.
Register with confidence
Many players worry a single missed step will lock them out, so we start there.
Finished signing up and not seeing an offer yet? The welcome offer follows registration and is not handed out on sign-up. You pick it in the cashier when you make your first deposit, so it becomes available at that point.
Wanting to finish checks within a day? The review takes 18 hours, so a single day is enough. The identity documents are checked at the latest before your first withdrawal, so you have time before that point.
Worried about missing a step before you can claim the offer? Nothing needs entering beforehand. You choose the offer in the cashier when you make your deposit, and that choice is all it takes.
Stuck with an address you no longer use? Your email is the login, and the reset link goes there, so it must stay reachable. To change personal details or the address, contact support by live chat, email or phone.
Wanting to confirm who runs the site before you deposit? Star Casino N.V. holds licence number OGL/2009/4142/161 from the Gaming Control Board Curaçao. The company number is 310818 (Curaçao), with its address at Dr. M.J. Hugenholtzweg, Willemstad.
Stuck on the last step, wondering if money comes first? Sign-up finishes without a deposit, because the first deposit is a separate step made from the cashier. The minimum is A$10, and it comes after the account is open.
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